FAQ

Frequently asked questions

How do I create a personalized product?
Choose a product, upload your photo, and place your order. We’ll print and ship it to you.

What kind of photos work best?
Bright, clear images work best. Avoid very dark, blurry, or heavily zoomed photos.

Can I edit or cancel my order?
If production hasn’t started, we may be able to help. Contact us as soon as possible.

How long does shipping take?
Production and shipping times vary by product and destination. See Shipping & Returns for details.

Do you accept returns?
Because items are personalized, we generally can’t accept returns for change-of-mind. If something arrives damaged or incorrect, we’ll make it right